Q. How much is shipping?
A. Single bobble head is around $20, and double (2) bobble heads is around $25. It depends on the body style and weight.
Q. Do you offer Rush Delivery? How much ?
A. Yes! Rush delivery is $45 for a single bobble head and $55 for double (2) bobble heads. Rush order can be completed and delivered within 4-6 weeks. However, it still depends on how fast customer approves the order. After you approved the bobble head, it will take 7-10 days deliver the order to you.
Q. How long does it take from order date to delivery?
A. Standard delivery is 10-12 weeks. Rush delivery is 6-8 weeks
Q. How do I order?
A. Please refer to How to Order.
Q. What type of photos do I need to submit?
A. Refer to Photo Guideline.
Q. How much does it weigh, and what size?
A. it depends on the figures that you order (5" - 7" height). Each figure weights around 1lb.
Q. Can I put my customized bobble head on top of the cake as cake topper?
A. Yes. Please consult with your bakery, and have them put a support inside the cake for you.
Q. What materials do you use to sculpt the customized bobble head?
A. Poly-clay. Once sculpted, figures are baked in high temperature. The figures are not harmful towards humans and will not mold.
Q. How do I keep my customized bobble head clean?
A. You can clean the customized bobble head with a damp cotton swab.
Q: Do you create pets?
A: No. Not at this time.
Q. What is the return policy?
A. All sales are final, no returns or exchanges are permitted.
Q. Does the customized bobble head come with a base or a glass dome?
A. Unfortunately, we do not provide glass domes / base at this time.
Q: What if the personalized cake topper is damaged during shipping?
A: Contact us at firstname.lastname@example.org immediately if your figure was damaged upon receipt. Submit a photo of the damaged part and we will provide you with return instructions and either replace the damaged part or send you a new figure at no charge.
Q: Will the customized bobble head look like me in person?
A: NO. The bobblehead will look like the photos that you've submitted.
Q: Can I preview my figures before it is shipped out?
A: YES. Customers can preview each stage of the sculpting process. The head of the figure can be changed or modified at each stage until the customer is fully satisfied.